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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: 09.10.2025

Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

  • Personal Information: Name, email address, phone number when you create an account
  • Vehicle Information: License plate, vehicle make and model, color
  • Payment Information: Encrypted payment details for processing transactions
  • Usage Data: How you interact with our platforms and services
  • Location Data: Parking location preferences and history
  • Technical Information: IP address, browser type, device information

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and maintain our parking management services
  • Process payments and manage your account
  • Send important notifications about your reservations
  • Improve our platforms and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations
  • Personalize your experience across our platforms

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Trusted partners who help us operate our platforms
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions
  • Parking Facility Operators: Necessary information for reservation processing

All third-party providers are contractually obligated to protect your data.

Data Security

We implement robust security measures to protect your information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure payment processing through certified providers
  • Regular backups and disaster recovery procedures

Your Rights

You have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to processing of your information
  • Data portability in a machine-readable format
  • Withdraw consent at any time

To exercise these rights, please contact us using the information below.

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze how our platforms are used
  • Provide personalized content and advertisements
  • Ensure security and prevent fraud

You can control cookie settings through your browser or our cookie preference center.

Data Retention

We retain your personal information only as long as necessary for:

  • Providing services you requested
  • Complying with legal obligations
  • Resolving disputes and enforcing agreements
  • Maintaining business records as required by law

Typically, we retain account data for 3 years after account closure for legal and tax purposes.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:


feedback@carpark.am