Privacy at CarPark.
Clear, protected, transparent.

We collect information to provide better services to our users. The types of information we collect include:

• Personal Information: Name, email address, phone number when you create an account
• Vehicle Information: License plate, vehicle make and model, color
• Payment Information: Encrypted payment details for processing transactions
• Usage Data: How you interact with our platforms and services
• Location Data: Parking location preferences and history
• Technical Information: IP address, browser type, device information

We use the information we collect for the following purposes:

• Provide and maintain our parking management services
• Process payments and manage your account
• Send important notifications about your reservations
• Improve our platforms and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations
• Personalize your experience across our platforms

We do not sell your personal information. We may share your information with:

• Service Providers: Trusted partners who help us operate our platforms
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions
• Parking Facility Operators: Necessary information for reservation processing

All third-party providers are contractually obligated to protect your data.

We implement robust security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure payment processing through certified providers
• Regular backups and disaster recovery procedures

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your information
• Data portability in a machine-readable format
• Withdraw consent at any time

To exercise these rights, please contact us using the information below.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how our platforms are used
• Provide personalized content and advertisements
• Ensure security and prevent fraud

You can control cookie settings through your browser or our cookie preference center.

We retain your personal information only as long as necessary for:

• Providing services you requested
• Complying with legal obligations
• Resolving disputes and enforcing agreements
• Maintaining business records as required by law

Typically, we retain account data for 3 years after account closure for legal and tax purposes.